We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
3501 Jack Northrop Ave Suite #AIT533 Hawthorne, CA 90250 USA
packaged extremely well and arrived in perfect condition. Tent is exactly as described and very light, can't wait to try it later in 2021. I did have to pay an extra fee of 17gbp for the tent to clear UK customs which I wasn't expecting but throughout the entire time communication and advice from the store was quick and constant so I'm happy to give 5 stars without hesitation.
Superb, arrived in 6 days. very impressed
excellent , delivered even sooner than expected.
The tent successful store can trust you can highly recommend more successful
Brilliant as expected. Great price too. 1 week delivery also fantastic. Highly recommended
Great tent at an unbeatable price
Goods for.
As described. Easy to set up Stands by itself Camp wherever you want Fastshipping+++ ďżź
good products, quick delivery
Self Aya the best tent! The store quickly sent the goods. All delivered to the apartment, the track was tracked on the entire route. The tent came perfectly packed
as Good as expected
8 working days for delivery to UK.
So far only put it up indoors but looks good. Will try it outdoors next week hopefully. Really fast shipping. Ordered 10 November, was shipped from China 17 November and arrived at the door 20 November
Exactly how its stated, delivered extremely quickly, hoghly recommended store, will defenatly use again, very happy!
Nice tent. For two There is enough space for backpacks, too.
thank you
The tent is good, it's easy to score. Vaga said that she had stated that she had stitched the shvi ŃĐşŃŃнО, and that she had not looked at her in the evening. Take it seriously for speeches. This is the top of the room, the top shelf. ĐŃОвŃŃŃŃŃŃŃŃŃ good. I will take an hour to reach out to the middle of the shield not wet
Delivery by courier to the door 5 days (Moscow). Packed in film. The tent is sewn smoothly, the seams are glued, the corners are reinforced. Did not like: the bottom of the tent consists of 2 pieces of fabric, one arc shorter by 5 cm, the store answered the question about the short arc that everything was fine. By size: two mats 185x60 in length remains another 15 cm, but the width on one side is unraveling the tent, clearly not 120 cm width. Weight 2.6 kg, complete set. Tambors are comfortable and roomy, the herma 100L is placed and remains a place to go into the tent.
ĐаНаŃка Ń ĐžŃĐžŃаŃ. ĐĐľŃĐ¸Ń 2.45кг. ĐĄŃавиŃŃŃ Đ˛ ОднО НиŃĐž ĐžŃĐľĐ˝Ń ĐťĐľĐłĐşĐž и ĐąŃŃŃŃĐž. УпакОваŃŃ ĐžĐąŃаŃнО йОНŃŃĐľ ĐżŃОйНоП, нО ŃŃĐž как ОйŃŃнО. ĐĐž ŃŃПка но впŃиŃŃĐş ŃиŃа, пОŃŃĐžĐźŃ ĐˇĐ°Ń ĐžĐ´Đ¸Ń Đ´ĐžŃŃаŃĐžŃнО НогкО. ĐаŃĐľŃиаН ŃОнкиК нО вŃОдо ĐżŃĐžŃĐ˝ŃĐš, ŃĐ˛Ń ĐżŃОкНоонŃ. ĐНаŃŃикОвŃĐľ Đ´ĐľŃаНи вŃгНŃĐ´ŃŃ Ń ĐžŃĐžŃĐž. РанŃŃĐľ но ĐąŃНО ŃĐ°ĐşĐ¸Ń ĐťĐ°ĐšŃ ĐżĐ°ĐťĐ°ŃОк, пОŃŃĐžĐźŃ ŃŃŃкОŃнО Са ПаŃĐľŃиаН. ĐнО двОКнОо вŃогда ŃŃавиŃŃ Đ¸ ŃŃаŃоНŃнО ŃйиŃаŃŃ ĐżĐťĐžŃадкŃ, ĐżŃОйиŃŃ ŃĐşĐ°Đ˝Ń ĐźĐ˝Đľ каМоŃŃŃ ĐąŃĐ´ĐľŃ ĐžŃĐľĐ˝Ń ĐťĐľĐłĐşĐž. ĐОМнО ŃОйиŃаŃŃ Đ˝Đ¸ŃогО но ĐžŃŃŃогиваŃ, Đ˝Ń ĐşŃОПо кОНпака и Ńак пакОваŃŃ. Đ´Ńги на кОнŃĐ°Ń Đ¸ĐˇĐžĐłĐ˝ŃŃŃ, Đ´ŃПаН ĐżŃи ŃŃанŃпОŃŃиŃОвко пОПŃНи, нО ноŃ, Ńак и дОНМнО ĐąŃŃŃ Đ˛ŃОдо.
ĐаНаŃĐşŃ ĐżĐžĐťŃŃиН, нО иŃĐżŃŃаŃŃ ŃдаŃŃŃŃ ŃОНŃкО в ŃНодŃŃŃоП гОдŃ. ХоКŃĐ°Ń Đ´Đ°ĐśĐľ пОŃŃавиŃŃ ĐľŃ Đ˛ кОПнаŃĐľ ноНŃСŃ, ПоŃŃа но Ń Đ˛Đ°ŃаоŃ. Đа поŃвŃĐš вСгНŃĐ´, как ĐąŃĐ´ŃĐž вŃŃ Ń ĐžŃĐžŃĐž. (ĐľŃНи пОНŃŃиŃŃŃŃ Đ˛ ŃонŃŃĐąŃĐľ вŃноŃŃи ĐľŃ Đ˝Đ° ŃНиŃŃ - Đ´ĐžĐżĐžĐťĐ˝Ń ĐžŃСŃв)
Happy camper, gear is very nice.
Excellent service the tent is really good quality as I have found with all the nature hike products I would definitely recommend it to anyone arrived within 5 days to uk 5 stars great communication thanks
The product arrived until Kayseri in 11 days. Not to have any problems. A very sturdy and lightweight tent. Not recommended for those affected by daylight in the morning.
as described. good condition
All ok! Fast shipping! Thanks!
Took for 8.850. At the time of purchase was 10000 and took off 1200R coupon from Ali. The tent was not yet on the street, I can not judge the quality of the material for moisture resistance. In general, I liked the tent. In connection with the coronorus (or maybe not), the tent drove almost 2 months., but the store apologized and gave a towel (in the photo). The complete set is complete and corresponds to the description.
Great tent. Great price. Good communication. âď¸âď¸âď¸âď¸âď¸
Excellent compact easy tent, mat under it put as a gift. The store sent everything promptly, I recommend.
The description was accurate, came in less than a week
The tent is large, if you are up to 180 cm) my husband liked it, in the hiking conditions have not yet been used. They took on the recommendations of friends. Chose delivery from Russia and to Voronezh came for 4 days by courier to the house
arrived very fast in perfect condition. tent seems high quality. we re looking forward to some outdooradventures in this tent
Great lightweight tent.
tent is realy well made and packed. Great quality/price
The tent is perfect, just a I orderd. The tent is lightweight and has the essentials. I can't wait to set it up outside.
I pitcht the tent in the light of fireworks at midnight newyears eve. Took me 10 min. without reading the instruktions. Had a good night sleep :-)
The tent is excellent. I ordered such a second one for a friend.
The item was as advertised by the store. Packaging was good and delivery was fast. Great value for the money. Thanks!
Purchase is satisfied, good windproof design, roomy vestibule, easy to put and fold, the material quality is stitched well.
Good product so far, received quickly and well packed.