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| Color | Orange | Green | Light green |
| Weight | 2800g | 2800g | 2405g |
| Material | 210T polyester | 210T polyester | 20D Nylon with Silicon Coating |
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| Color | Light Gray | Gray with snow skirt | |
| Weight | 2405g | 2533g | |
| Material | 20D Nylon with Silicon Coating | 20D Nylon with Silicon Coating | |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
3501 Jack Northrop Ave Suite #AIT533 Hawthorne, CA 90250 USA
US Dollar ($)
Simply perfect, just as previous orders. Products as shown on the website.
Great tent as described, fast shipping from Poland warehouse. Thanks.
Ordered tent cloudup3. 11-11-2020 made a purchase, 02-12-2020 already received in Minsk. Brought by courier. Seller himself send by EMS. No problems with customs and other. All as indicated in the description. For a long time I could not deal with the type of cross-stitch on the arcs, because. They differ in the updated model. Came exactly the updated-what you need. The store was consulted with a lot. Always promptly answered questions. Thank you!
Tent was delivered, very well wrapped and protected. Will test soon.
I'm disappointed approach to customer. Pack ordered in September. Reklamują up that pack will come after 7 working days. Napisałem to them 23 October inquire where pack because according to trackers pack wogule not wyszła from them or not there are. Wysłali kindly 28 pazdziernika. Straciłem month because some dear majfrend wearing reminded that need parcel send. Prosiłem about coupon wanted to do additional shopping 11.11 for easing my humor. This podesłali me instructions as for DE * ball for coupons which everyone can use. Tent very nice see as with durability with time. General not recommend :(
Excellent product!
It is very large inside and easy to assemble, the materials also look good. The shipment was also fast, it only took 2 weeks from China to Mexico. Very happy with the purchase
Tent of very good value for money. Weight is respected. Incredibly light. It remains more than to test in condition... Attention the tent was shipped 13 days after my order. Aunt arrived after the scheduled date.
The tent is great. We stayed in a warm time (+ 15 at night) and it was hot. The wind will not think. It is installed one minute for 10 without much difficulty. With the help of-minutes 5. in general-very satisfied. It's good that they did not take a double, although they took two. But there is a place where to put things and so on.
Красивая палатка, коврик в подарок. Дно тонкое, не знаю насколько водонепроницаемое. Посмотрим. Без коврика пользоваться палаткой страшновато было бы.
Absolutely amazing store! After small problems with the delivery of parcel, which the seller resolved very efficiently, the parcel arrived very quickly! The tent is exactly what I wanted.
The tent is excellent, there are no threads. Fittings are good.
Très satisfait!!!! Livraison très rapide!!!! JE RECOMMANDE INFINIMENT!!!!
От момента покупки до доставки в Харьков - 12 дней. Отправили палатку только на за час до окончания времени выделенного на отправку. Доставил курьер Мист-Экспресс. Качество и комплектность соответствует описанию. Вес - 3кг. Рекомендую продавца.
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Nice tent. Came for 4 days! Stitched qualitatively, all seams are glued. Although people say she's summer, but, with a good sleeping bag and a condenser, you can at least walk until late autumn. The tent is light, instead of the mat I use a rescue blanket. Pegs of beautiful green color, merge with Moss for all 100%. I feel, in a few years, all will be lost :) I definitely recommend the tent.
Tent came bardz quickly, within 2 weeks. Zamówiłam bright green, packed only in the film.
Have not yet tried it, but delivery was really fast and prouct seems to be accurate. Looking forward to try it outside.
Perfect tent as described! Fast delivery to Latvija! Highly recomended store!
Product arrived in perfect condition and very fast. Opened to see and seems to be original, just like I have to 2 people who bought the site of High Mountain
Very quickly came, the delivery was from Russia. At home put, all norms, seams quality, there is no marriage. In fact, I did not
good
No testing it is a gift
Everything corresponds to the description. Weight Together with 2535 pegs. I haven't installed it yet. Additional feedback later.
Big enough for 3 person. Easy to assemble. Had not tested outdoor yet. Seller has responded to all my requested and answered fast and professional. Shipped with DHL to the door (had to pay extra tax).
The tent came quickly. Quality is satisfied. We'll check in.
Good tourist tent. In addition, a futprint is attached. To eliminate the risk of damage to the thin material of the bottom of the tent, it will be very handy. Includes 13 pegs 15 cm long, reflective cords. The weight of the tent is 2,1 kg, together with a footprint of 2,4 kg. Advantage season of use summer, end of spring, beginning of autumn. In general, a worthy alternative to tents of famous brands at the expense of an attractive price. The store is communicative and ready to assist in the occurrence of delivery problems. Shop and seller recommend.
came quickly and as described
Very good, great product, very satisfied, the product follow the agreed, quality unique, very satisfied with the purchase
A product that is light in both cost and weight but top in quality. I have taken two models before and I have used no problem, you can get without thinking.
Delivery fast, the apartment. Tent fits the description. Very short shelf above the entrance.
The store is sociable. Delivery 3 days by courier to the apartment.
Brought very quickly. Full weight 2375gr. Very cool tent!
super fast shipping, 6 days from warehouse
Very fast delivery, within two working days. I express my great gratitude to the store!!! The tent is satisfied, the seller is delighted. Everything is just super!!! Seller and tent recommend!!!
Great tent! In the width of the living space intended 175-180 cm, made qualitatively, on youtube there are good reviews. Assembled easily and quickly. Sorry there is no shelf as in the double version. Very satisfied with the purchase! Delivery less than 3 days to moscow region.
At first glance everything is cool, but pegs, as i expected-green. I don't know why fengshui is here. I would carry great and red pegs in combination with a green tent. Delivery to vologda lightning-four days! The mass was 2349. It's with colmy and futprint. The photo also showed the weight of the peg and futprint.
Product appears to be very good quality in first test assembly and checking. Now left field test, but believe that will be very satisfactory. About service excellence, store and cool, very good buy!
5 days to moscow. The house test has passed. Complete set.
The tent seems very good. Actually I was afraid of floor thickness due to waterproof and mechanical damages but mat for tent definitely solves the issue. All items are very light and seems reliable. All stitches are glued and material seems waterproof. Plastic fixes on ropes are very good it makes easy to vary ropes length. Pegs are also very good (light and reliable due to their triangle shape). Very easy and fast to assemble/disassemble the tent. On a bag there is attached manual. One thing that can be better is compression bag. Little bit difficult to put all things inside due to its construction (just bag without any belts and zippers) Anyway the tent is very good and I think better that I expected. Great thanks to store.
Very good quality. The best store, very good contact. The Official Store of Naturehike is only one!! :)