SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy Gear Plus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easygearplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
빠른 배송.믿고 쓰는 브랜드 좋와요!!
Normal lace.
Shipping period takes. High speed charging well being, length also satisfied with
Cable is O.K. Delivery time from Poland to Polish wyniósł about 1,5 a month. Faster BYM doszedł walking to the store and bought.
Great quality, thank you. Would order again
The cables are absolutely beautiful and very strong!!! Thanks store
Very good product.
Delivery 8 days to Rostov by courier to the house. Works excellent 5 +
Bon produit. Merci beaucoup
Good quality, Nice look&feel.
Excellent price and quality!
Good product! A little delayed, but meets expectations.
Very satisfied
Great salesman.
Perfect
Very fast delivery, best price and great quality - Just Perfect !
Very quickly, I order not the first time) quality top
All OK recommend
The article very good, that's true, but I asked it in plaza, paying fast transport, but to the Canary Islands, they don't ship from the peninsula, they sent it from China taking what it takes, but charging like they sent it fast
Short red very comfortable. High quality, fast delivery
Very good
I'm very grateful for sending my products in perfect condition, and shipping quickly. I recommend! Order : Mar. 25 Received : Apr. 13
Super product the USB plug can be put in the 2 directions Super convenient cable of good quality with built-in attachment very satisfied arrived very quickly despite the confinement and the transport problem of the codiv
!#€*+
Excellent
I'm very satisfied
Nice
Thank you so much store for your product good quality
I liked the cable very much. I haven't used it yet. I took it for the office. Thank you.
alles OK
Great product
Thank you, I received just today but again happy with product. That's the second I ask.
Sturdy and a better design of a 90 degree angle at the plug provided better protection of the plug/cable connection. Very satisfied.
Excellent cable damage that it breaks quickly sometimes it is not perfect
Good quality fast shipping thanx
Cable good quality and beautiful.
All the rules. Only short. Well, I guess I chose it myself
First I bought myself, now I ordered my husband because constantly takes my cord, it works chic!)
Excellent cable all charges well. There was an order a little less than a month and a half and that it's good that they combined 3 more of my orders, so I got all together in one parcel, thanks to AliExpress. They also sent very quickly literally for 2 days, thanks to the store, the store is good I recommend.
great quality product
Everything in order
Nice product, just like the picture , arrived earlier than expected
Okay!
Excellent. Thank you for shipping. Match the description. Recommend
So as it should be: =)
nice
The third time I order here (the first two for my devices and the third for a friend) and I do not regret it!!! I recommend! Super shipping! Got to St. Petersburg in less than a couple of weeks
The shipment took a long time, the product is ok .
Bien
came fast. Im happy becouse this cable is very good quality.